Leadership

What can organizations learn about building a culture and community of excellence from the equatorial forest?

Today is Global Community Engagement Day. At our organization, No Worker Left Behind, we often discuss the importance of community and how to build a healthy work community. Last week, I shared my recent visit to Puerto…

The forest is a tempting metaphor for organizations, and like most tempting metaphors it has both load-bearing parts and decorative parts. The load-bearing parts have real research behind them. Peter Wohlleben's The Hidden Life of Trees (Greystone Books, 2016) drew on Suzanne Simard's ecological research at the University of British Columbia on the mycorrhizal networks that link trees in healthy forests — networks through which trees exchange water, carbon, and chemical signals. Simard's own 2021 book Finding the Mother Tree (Knopf) is the more rigorous account, and her published research in Nature (1997) and subsequent journals established that these networks are real and consequential to forest health.

That biological fact maps onto an organizational truth with solid empirical support: the connections between people in a workplace — what organizational researchers call social capital — predict performance, resilience, and innovation more reliably than most of the individual-traits variables that managers spend their time optimizing. This essay walks through what the research actually says, where the forest metaphor holds, and what organizational leaders can do about it in practice.

What the research on workplace connections actually shows

The clearest empirical work in this area is Ron Burt's research at the University of Chicago Booth School on "structural holes" — the spaces in social networks where information doesn't flow naturally between groups, and where the people who bridge those gaps reliably outperform peers on innovation and promotion. Burt's 2004 American Journal of Sociology paper "Structural Holes and Good Ideas" is the standard reference. The brokers who connect previously disconnected parts of an organization are, in Burt's data, disproportionately the source of good ideas and the people who get promoted.

That finding maps onto what mycorrhizal networks do in forests: connect parts of the ecosystem that would otherwise be informationally isolated. The forest metaphor works here because the underlying mechanism is similar — flow of resources and signals across boundaries is what makes both forests and organizations more than the sum of their parts.

Gallup's State of the Global Workplace 2024 data point in the same direction. Workers who say they have a best friend at work are, in Gallup's analysis, 7x more likely to be engaged in their jobs, 36% more likely to produce work of excellent quality, and significantly less likely to leave. The "best friend" question, which Gallup has been asking for two decades, is one of the strongest single predictors in their entire engagement framework — and it captures something close to what forest ecologists mean by mutualistic relationships.

Where the metaphor stops holding

Two places the forest metaphor breaks down are worth flagging honestly. First, equity. Trees in a healthy forest do not, in fact, share resources equally; mature canopy trees dominate light and water access, and Simard's own research is careful to note that the "sharing" through mycorrhizal networks is much more limited and conditional than Wohlleben's popular treatment suggested. The 2023 controversy in forest ecology — including a critical review by Jonas Karlsson and colleagues in Nature Ecology & Evolution — has tempered the most popular claims about tree communication. The metaphor for organizations should be tempered too. Workplaces do not become equitable by analogy; they become equitable through deliberate compensation, advancement, and governance design.

Second, evolution by selection. Forests get to their robust state through a Darwinian process in which less-fit trees die and are replaced. That is not the model an ethical organization wants for its people. Organizations are designed, not evolved, and the choices about who thrives and who doesn't are choices leaders make. The forest reminds us that ecosystems are real; it does not tell us how to allocate raises.

The four practices with the strongest evidence

Cross-functional connection as a deliberate structure

Ron Burt's research and the broader literature on organizational networks suggest that the highest-return single intervention for innovation is structuring time and incentives for cross-functional collaboration. Google's much-studied "20% time" program, Atlassian's quarterly ShipIt days, and the rotational programs at Procter & Gamble and IBM are different operational expressions of the same principle: create the conditions for previously unconnected parts of the organization to exchange ideas. The data on which of these specific designs works best is mixed, but the underlying principle — that informational silos are expensive — is robust.

Psychological safety as a measurable team property

Amy Edmondson's research at Harvard Business School, beginning with her 1999 Administrative Science Quarterly paper "Psychological Safety and Learning Behavior in Work Teams," established that teams with high psychological safety — where members feel able to speak up without fear of punishment or humiliation — outperform on learning, innovation, and error reporting. Google's Project Aristotle (2015), the company's largest-ever internal study of team effectiveness, identified psychological safety as the single strongest predictor of team performance. The literature has now replicated this finding across hundreds of organizations.

Continuous learning as a budgeted commitment

The OECD's 2024 Skills Outlook is unambiguous that employer-supported continuous learning produces meaningful labor-market returns, particularly for older workers. The intervention that works is not "encouragement" — it is paid time for learning, a defined budget per worker per year, and integration of learning into advancement criteria. Firms that do all three reliably retain workers longer; firms that fund LMS subscriptions without paid time see little effect. We cover this in depth at Reskilling for Real →.

Shared ownership in outcomes

Both equity-based ownership (ESOPs, employee stock plans) and structural ownership (worker representation on boards, profit-sharing) have empirical track records. The National Center for Employee Ownership has documented that ESOP firms have higher survival rates, lower turnover, and modestly higher productivity than peer firms. The German co-determination literature, including Jäger, Schoefer, and Heining's 2021 Quarterly Journal of Economics paper, shows that worker board representation is associated with longer investment horizons and lower wage volatility without measurable productivity loss.

The Puerto Rico example, taken seriously

El Yunque National Forest, the only tropical rainforest in the U.S. National Forest System, has been studied extensively by USDA Forest Service ecologists, particularly the Luquillo Long-Term Ecological Research site, which has tracked the forest's response to hurricanes Hugo (1989), Georges (1998), and Maria (2017). The forest's documented capacity to recover from severe disturbance comes from three properties: high biodiversity (resilience through redundancy), strong connections between species, and rapid resource redistribution after stress. Each of these has a clean organizational analog.

The Maria recovery is the most useful case study. The hurricane defoliated approximately 60% of the forest's tree canopy. Recovery trajectories documented by the Luquillo LTER team showed that the most resilient patches were those with the highest species diversity — not the patches with the largest trees. Diversity, in organizations as in ecosystems, is not primarily about aesthetics or fairness arguments. It is about response capacity under stress.

The useful lesson from the forest isn't that organizations should be "natural" or "harmonious." It's that ecosystems with diverse, connected, well-resourced parts outperform monocultures under stress — and so do the companies that look like them.

What this suggests for leaders

Three operational moves follow from the research. Build organizational structures that reward bridging across functions, not just within them. Measure psychological safety on every team and act on the data. Invest in shared ownership — whether equity, governance representation, or profit-sharing — at a level that workers can feel and economists can measure.

None of these requires a metaphor to justify. The empirical case for each is solid. The forest is a useful reminder that ecosystems work better than monocultures — but the work of actually building one in an organization is structural, deliberate, and ongoing. Trees do it through millions of years of evolution. Organizations have to do it on purpose.

Updated May 21, 2026. This piece was substantively rewritten as part of NWLB's 2026 editorial refresh.

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