We are ADB SAFEGATE.  Our purpose is to lead the world in smart solutions to handle more aircraft and passengers safely, sustainably and efficiently at airports around the globe. 

POSITION:

Job Title:            In House Service Technician                      

Location:            Sacramento, CA

Business Line:   Providing the most extensive product and service portfolios, where the airfield, apron, tower and terminal are the foundation for fully integrated solutions to support airport development and optimize operational procedures

The opportunity…

The In-house Service Technician is responsible for repairing about twenty different types of mechanical, electrical, electronic, optical, and computer assemblies. These are weather sensors, sensor displays, and sensor controllers from Non-federal airports around the country. The airports send us equipment as components fail in field, the equipment is repaired in our factory, and shipped back to the customer. Repairs range from simple cleaning and testing to complex component-level troubleshooting. Computers are repaired to the board level, while sensors and microprocessor-controlled sensor controllers are repaired to the component level. In addition, provide phone support for field technicians and DBT customer base, and communicate effectively within a fast-moving business. The service technician exhibits a sense of urgency, efficiency, can prioritize job-tasks and customer focus with a great amount of attention to detail. We are looking for talented and enthusiastic person with the passion to support our vision and help to change the future of aviation. 

You will make an impact by….

• Provide, as well as coordinate, in-house warranty and non-warranty repair services.
• Track and monitor in-house repairs. This includes supporting other departments if needed.
• Manages accurate inventory level.
• Backup field service support as needed for trips both domestic and international.
• Assists customers, both internal and external, in isolating defects in the field or in-house by troubleshooting over the phone, primary for in-house repairs, or dispatching to the customer site.
• Performs Preventative Maintenance task per Contract and (SLA) Service Level Agreement as required.
• Generates and supports all technical documentation including trip reports, training documentation as needed, review of product manuals.
• Responsible for becoming familiar with Federal Aviation Administration (FAA) airport policies, procedures and products.
• Responsible for becoming familiar with FAA Advisory Circulars and understand the AWOS industry and product lines.
• Responsible for communicating / promoting company image to AWOS industry during system installation and training.
• Upholds a standard of work performance, behaviors, and core values.
• Responsible for less than 10% travel including international is needed.

The talent we want to inspire has..

• Two (2) to four (4) years related experience or the equivalent combination of experience and education.
• Two (2) to four (4) years of experience working as an in-house or field technician or related experience.
• Technology background with emphasis in electronics, software or computer systems
• Demonstrated knowledge of multiple ERP systems (SAP preferred), or keen ability to learn.
• Exceptional organizational and time management abilities.
• Ability to read and interpret schematic drawings, diagrams, specifications, work orders, material requirements and assembly instructions.
• Self-driven, motivated learner that asks questions and seeks information one needs for success.
• Fluent English (oral and written communication skills).
• Possession of a valid driver’s license.
• Must maintain an insurable driving record.
• Possession of or ability to get a valid passport.

What's on offer

We value you and your contribution in the business.    Recognizing and rewarding the impact you make is important to us.

In return we offer a competitive salary/ benefits

The opportunity to develop your career. We love to upskill and promote our staff; there's nothing better than to see someone gain a strong sense of pride and accomplishment.

A great flexible working culture with company values and behaviours that help shape your development and lead to success for you and the Company.

An international environment with opportunities to collaborate with colleagues in different countries around the globe.

If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying.

What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/